Terms and Conditions

TERMS AND CONDITIONS

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE.

These Terms will apply to any contract between us for the sale of products to you (constituting a Contract between us and you). Please read these Terms carefully and make sure that you understand them, before ordering any products from our site. Note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any products from our site.

General

These terms of website and conditions tell you the terms of use on which you may make use of our website Casa World, whether as a guest or a registered user. Use of our site includes accessing, browsing or registering to use our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. Please check this page periodically to take notice of any changes we make, as they are binding upon you. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if, for any reason, our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or the entire of our site, to users who have registered with us.

You are responsible for making all arrangements necessary to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and that they comply with them.

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our privacy & cookie policy, which sets out the terms on which we process any personal data and which sets out information about the use of cookies on our site. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
If you purchase goods from our site, our terms and conditions of supply will apply to the sales.
If you use a promotion code, or your order has promotional item/s on it, our promotional terms and conditions will apply to the sales.

About Us

Our site is operated by Casa Worldwide Ltd (“we”/ “us”/ “Casa World”). We are registered under the Companies Acts under company number SC653302. Our registered office is at 22 Backbrae Street Kilsyth, Glasgow, Lanarkshire, United Kingdom, G65 0NH. Our VAT number is GB342963976

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

The material and content contained within our site is made available to you for your personal non-commercial use only. You may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of our site is strictly prohibited. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works or otherwise use in whole or in part any material, content or products obtained from our site.

If you use material and content on any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No Reliance

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Scots law. To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, our site; or (ii) use of, or reliance on, any content displayed on our site.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial of service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content

Whenever you make use of a feature of our site which allows you to upload content or to make contact with other users of our site, you must comply with the content standards set out in these terms of use.

You warrant that any such contribution complies with those standards, that you own all of the rights in any content that you post and that you will be liable to us, and indemnify us, for any breach of that warranty. This means that you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms of use. The views expressed by other users on our site do not represent our views or values.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site for the following purposes:

in any way that breaches any applicable local, national, or international law or regulation;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation;
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
for the purpose of harming or attempting to harm minors in any way.

You also agree to the following:

not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of use; or
not to access without authority, interfere with, damage or disrupt: (i) any part of our site; (ii) any equipment or network on which our site is stored; (iii) any software used in the provision of our site; or (iv) any equipment or network or software owned or used by any third party in connection with our site, or your access to our site.

Content standards

These content standards apply to any and all material which you contribute to our site (“contributions”), and to any interactive services associated with our site. The content standards apply to each part of any contribution as well as to its whole.

Contributions must:

be accurate (where they state facts);
be genuinely held (where they state opinions); and
comply with applicable law in the UK and in any country from where they are posted.

Contributions must not:

contain any material which is defamatory of any person;
contain any material which is obscene, offensive, hateful or inflammatory;
promote sexually explicit material;
promote violence;
promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
infringe any copyright, database right or trademark of any other person;
be likely to deceive any person;
be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
promote any illegal activity;
be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
be likely to harass, upset, embarrass, alarm or annoy any other person;
be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
give the impression that they emanate from us, if this is not the case; or
advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial of service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Links

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in these terms of use.

You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our site. When a breach of these terms of use has occurred, we may take such action as we deem appropriate, which may result in our taking all or any of the following action:

a) immediate, temporary or permanent withdrawal of your right to use our site;
b) immediate, temporary or permanent removal of any posting or material uploaded by you to our site;
c) issue of a warning to you;
d) legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
e) further legal action against you; and/or
f) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these terms of use. The responses described in these terms of use are not limited, and we may take any other action we reasonably deem appropriate.

Applicable law and jurisdiction

Please note that these terms of use, their subject matter and their formation, are governed by Scots law. You and we both agree that the courts of Scotland will have exclusive jurisdiction.

SUPPLY

Contacting us

To cancel a Contract in accordance with your legal right to do so as set out here, you just need to let us know that you have decided to cancel. The easiest way to do this is to complete the cancellation form on our site. A link to the cancellation form will be included in our Dispatch Confirmation. If you use this method we will e-mail you to confirm we have received your cancellation. You can also e-mail us at sales@casaworld.co.uk or contact our Customer Services team by telephone on 0844 800 9969. If you are e-mailing us please include details of your order to help us to identify it.

If you wish to contact us for any other reason, including because you have any complaints, you can contact us by telephoning our Customer Services team on 0844 800 9969 or by emailing us at sales@casaworld.co.uk

If we have to contact you or give you notice in writing, we will do so by e-mail.

Our Products

All details and descriptions of the Products appearing on our site are correct at the time of input. Although we aim to keep our site as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order. The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images. The packaging of the Products may vary from that shown on images on our site.

How we use your personal information

We only use your personal information in accordance with our privacy & cookie policy. Please take the time to read our privacy & cookie policy, as it includes important terms which apply to you.

Purchasing our Products as a consumer

If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.

To be eligible to order products on our site and lawfully enter into and form contracts on our site under Scots law you must register by providing your real name, phone number, e-mail address, credit card details, and other requested information. Purchases on our site can only be made by those individuals aged over 18 years of age who meet these terms of eligibility, who have been issued a valid credit card by a bank acceptable to us, whose applications are acceptable to us, and who have authorised us to process a charge or charges on their credit card in the amount of the total purchase price for any Products which they purchase. If you are underage, please do not attempt to order Products through our site.

We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business, or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We reserve our rights in full to take any action we deem necessary against any person attempting to resell products bought on our site. You may purchase a maximum of 8 of any one product whilst the product is for sale at a reduced price.

How the Contract is formed

After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. All orders are subject to acceptance in accordance with our order acknowledgement policy and are subject to availability. We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.

If we are unable to supply you with a Product, for example, because that Product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.

However, if we are unable to process your order due to a Product being unavailable, we may give you the option of waiting until the Product becomes available, if you do not wish us to cancel your order.

Our right to vary these Terms

We amend these Terms from time to time. Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.

We may revise these Terms as they apply to your order from time to time to reflect the following circumstances:

a) changes in relevant laws and regulatory requirements; and
b) changes to our business practice

You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.

Refusal of transaction

We reserve the right to withdraw any Products from our site at any time and/or remove, screen or edit any materials or content. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of:

a) our withdrawing any Product from our site, whether or not that Product has been sold;
b) removing, screening or editing any materials or content; or
c) refusing to process a transaction, or suspending any transaction after processing has begun, provided we have not already provided you with a Dispatch Confirmation.

The eligibility to purchase Products on our site is limited to those parties who satisfy our eligibility criteria. By making an offer to buy a Product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your credit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions, in accordance with our privacy & cookie policy.

Our Returns Policy

We hope that you will be delighted with your purchase. However, if there is a problem, or if you have simply changed your mind, you can take advantage of our Returns Policy. As you are a consumer, our Returns Policy is in addition to, and does not affect, your legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

Your legal right of return and refund

In addition to our Returns Policy, where you buy products from us as a consumer, you have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.

Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed.

Once you submit an order, we immediately prepare all stock items for delivery. You can cancel an order at any stage until delivery. If you would like to cancel an order, you just need to let us know that you have decided to cancel. The easiest way to do this is to contact our Customer Services team by telephone on 0844 800 9969 as soon as possible or e-mail your cancellation request to sales@casaworld.co.uk. If you are e-mailing us please include details of your order to help us to identify it.

If you cancel your Contract we will:

a) refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount;
b) refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of a Product within 3-4 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option; and
c) make any refunds due to you as soon as possible and in any event within the deadlines indicated below:

(i) if you have received the Product and we have not offered to collect it from you: 14 days after either the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us.

(ii) if you have not received the Product or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the Contract.

If you have returned the Products to us because they are faulty or misdescribed, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us. We will refund you on the credit card or debit card used by you to pay.

If a Product has been delivered to you before you decide to cancel your Contract:

a) then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. Where you send the Product back, please see our Returns Policy for our returns address and how to arrange a return;

b) unless the Product is faulty or not as described, you will be responsible for the cost of returning the Products to us. If the Product is one which cannot be returned by post, we estimate that if you use the carrier which delivered the Product to you, these costs should not exceed the sums we charged you for delivery. If we have offered to collect the Product from you, we will charge you the direct cost to us of collection.

Each Product will have been inspected prior to packing. If you have received any Products that are damaged or faulty, please accept our sincere apologies. Please see our Returns Policy for details of how to return any damaged or faulty Products. Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

Delivery

We will arrange for your order to be delivered to you within the number of days following the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order) that is specified on our Delivery Rate webpage. Occasionally our delivery to you may be affected by an event outside our control.

Delivery of an order shall be completed when we deliver the Products to the address you have given us, or you collect them from us or from a carrier organised by us, and the Products will be your responsibility from that time.

You own the Products once we have received payment in full, including all applicable delivery charges.

If we miss the relevant delivery deadline for any Products then you may cancel your order straight away if any of the following apply:

a) we have refused to deliver the Products;
b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or
c) you told us before we accepted your order that delivery within the delivery deadline was essential.

If you do not wish to cancel your order straight away or do not have the right to do so you can give us a new deadline for delivery, which must be reasonable, and you can cancel your order if we do not meet the new deadline. If you do choose to cancel your order for late delivery, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your order we will refund any sums you have paid to us for the cancelled Products and their delivery.

We deliver to the countries listed on our Delivery Rate webpage (International Delivery Destinations). However, there are restrictions on some Products for certain International Delivery Destinations, so please review the information on that page carefully before ordering Products.

If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

You will be responsible for the payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Price of Products and delivery charges

The prices of the Products will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. Prices for our Products may change from time to time, but changes will not affect any order you have already placed.

The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. Where you are based outside the UK but within the EU, the price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the territory in which you are based. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process before you confirm your order.

Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures. If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

How to pay

You can only pay for Products using a debit card or credit card or other forms of payment as detailed during the checkout process.

You agree to comply with the terms and conditions of the relevant payment providers as applicable from time to time. Please be sure to provide your exact billing address and telephone number, which must be the same address and telephone number that your debit/credit card company has on file for you. Incorrect information may cause a delay in processing your order.

International delivery

There are restrictions on some Products for certain International Delivery Destinations, we will inform you of any restrictions, and may need to cancel your order.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Our liability if you are a customer

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

a) death or personal injury caused by our negligence;
b) fraud or fraudulent misrepresentation;
c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979;
d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
e) defective products under the Consumer Protection Act 1987.

Events outside our control

We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, pandemic or epidemic or other natural disasters, or failure of public or private telecommunications networks.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

a) we will contact you as soon as reasonably possible to notify you; and
b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant

Products you have already received and we will refund the price you have paid, including any delivery charges.

Other important terms

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

This Contract is between you and us. No other person shall have any rights to enforce any of its terms whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

Social Media Competitions

By entering Casa World social media competition(s), entrants agree to be bound by the Terms and Conditions governing these promotions and by any other requirements set out in related promotional materials. Casa World competition(s) will run over the dates stated only.

Facebook and Instagram do not in any way sponsor, endorse or administer this competition(s), and are in no way associated with it. As such, by entering the competition(s), entrants release Facebook & Instagram from any liability to the entrant, which arises from their entry to this competition(s).

Casa World competition(s) are open to UK residents only. Where applicable you must be able to provide a UK address and postcode for delivery of prize(s) if you are picked as the winner.

You must be 18 years of age or older to enter. Proof of age may be requested before prize(s) can be sent.

No cash or other alternative is offered in place of prize(s). All prize(s) are non-transferable.

Casa World is not responsible or liable for any entries that are lost, or delayed.

Where applicable you agree that Casa World will pass your name and address to parties providing the prize(s). Entries from businesses, groups, or organisations will not be accepted. You agree that if chosen as the winner then Casa World will announce your name as the winner on social media.

Competitions may run across multiple social media channels including Facebook, Twitter, and Instagram.

Where applicable prize(s) will be sent out over a period of time and will not be sent all at once. Your prize(s) will be sent to your chosen address. Should your address change it is your responsibility to inform us as soon as possible or request that the sending of your prize(s) be put on hold until an address can be confirmed.

In the event delivery is not possible you are responsible for arranging either redelivery or collection of your prize(s). If you do not make the effort in adequate time, your prize(s) will be forfeited and replacement prize(s) will not be sent under any circumstances. You are expected to make every effort within a reasonable time to collect your prize(s).

Casa World’s decision is final and binding in all matters and no correspondence will be entered into.

Casa World reserves the right to vary the Terms and Conditions or cancel any or all competition(s) at any stage in the event of circumstances arising beyond its reasonable control.

Promoter: Casa World, Anstruther, Fife, KY10 3BQ

Data Controller: Casa World, Anstruther, Fife, KY10 3BQ

Modern Slavery Statement

We recognise that slavery and human trafficking is a real yet hidden issue in our society. We will not tolerate slavery and human trafficking in our business or supply chain. We are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure that any form of slavery is not taking place in our own business or supply chains.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Casa World’s slavery and human trafficking statement for the current financial year.

Thank you for visiting our site.