Delivery and Wrapping

Getting your parcel in good condition and on time is very important to us so please take a moment to read through our delivery details. If you have specific requirements that are not covered below, please get in touch by email or phone.

If you are sending your parcel internationally please contact us and we will quickly get back to you with a cost for the carriage.

Delivery

Express Delivery orders received before 2 pm Monday – Friday, will be despatched the same day.

Please note: If you request your parcel be left in a safe place outside a home or in a communal area, we cannot accept responsibility if it is not received. This includes sheds, outside garden stores/bins, communal hallways, and similar areas that persons could access other than you or the intended parcel recipient.

Orders with very high volume or weight may incur an additional shipping cost. This is assessed on an individual basis and we will be in touch prior to dispatch should there be any additional costs involved in the shipping of your order.

* Free delivery over £40 covers one parcel only with larger orders that need packing in multiple parcels requiring payment of postage on any additional parcels. We will contact you if your order requires to be sent in more than one parcel and request payment for the excess postage.

Gift Wrapping

It’s painless……..Why not let us wrap your gift and send it directly to the gift recipient or wrapped ready for you to give in person.

Nestled in navy tissue, presented in a white box, and finally finished with a navy grosgrain ribbon and swing tag. You can add your gift message which will be added to the tag or we can write it by hand. Let us know at the checkout if you would rather a handwritten message.

At the checkout, you can decide whether you would like to send your order as a gift and if you would like it gift wrapped.

Note: gifts unusually shaped or oversized may be wrapped in a different fashion but with a similar level of detail.